Shipment and Delivery

Shipment Process

Our shipment process is designed to deliver your Rudraksha products safely and securely. Here’s a glimpse of how we ensure your order reaches you in pristine condition:

1. Careful Packaging: Every Rudraksha product is packaged with the utmost care, following traditional methods that respect the sacred nature of these beads.
2. Shipping Partners: We collaborate with trusted shipping partners who share our commitment to handling your package with respect and care throughout its journey.
3. Global Delivery: Whether you’re located in India or anywhere around the world, we extend our global reach to deliver the spiritual essence of Rudraksha to your doorstep.

Delivery Information

We understand the anticipation of receiving your Rudraksha products. Here’s what you need to know about the delivery process:

1. Delivery Time Frame

• Minimum Delivery Time: We aim to process and dispatch your order within 24-48 hours of order confirmation.
• Maximum Delivery Time: The maximum delivery time depends on your location. For domestic orders, please allow up to 7-10 business days. For international orders, delivery may take up to 15-20 business days.

2. Shipping Partners

• We partner with reputable shipping companies to ensure safe and timely delivery.
• A tracking number will be provided once your order is dispatched.

3. Shipping Charges

• Shipping charges vary based on the destination and the size/weight of the order.
• Free shipping may be offered as part of promotional activities or on orders exceeding a certain value.

4. Delivery Address

• Please ensure that the delivery address provided is accurate and complete.
• In case of any changes in the delivery address post-dispatch, additional charges may apply.

5. Missed Deliveries

• If you are not available to receive your order, our shipping partner will attempt re-delivery or leave instructions for collection from a local depot.
• We are not responsible for any delays caused by the recipient’s unavailability.

6. International Deliveries

• For international orders, additional customs duties and taxes may be applicable, which are to be borne by the customer.
• Please be aware of your country’s import regulations before placing an order.

7. Damaged or Lost Orders

• In the rare event that your order is lost or arrives damaged, please contact us immediately for assistance.

8. Amendments to the Delivery Policy

• [Therudraksha] reserves the right to modify this delivery policy at any time, without prior notice.

We are dedicated to ensuring that your experience with us is smooth and fulfilling. For any queries related to your delivery, please feel free to contact our customer service team.

Estimated Delivery Times: The delivery time may vary depending on your location. During the checkout process, you will be provided with estimated delivery times based on your address.

• Tracking Your Shipment: We offer convenient shipment tracking options. Easily monitor the status of your Rudraksha delivery through our website.
• Special Handling: If you have specific instructions for receiving your Rudraksha package, please communicate them during the checkout process, and we will do our best to accommodate your request.